William Shing
Senior Consultant
Focus Area
- Management & Leadership Development
- Customer Service
- Performance Management
- Coaching & mentoring
- Team Building
- Change Management
- Time Management
- Presentations
- Behavioral Interviewing
- Principled Negotiations
- Handling Conflicts
- Problem Solving & Decision Making
- Influencing & Assertiveness
- Communication & Interpersonal Skills
- Networking & Collaboration
- Facilitation
- Train the Trainers
Education
- MBA, Manchester Business School, U.K.
Qualifications
- Certificate of Criterion-Referenced Instruction & Instructional Module Development
- Certified Trainer, X-Cel Organisation and Management Development
Experiences
- Assistant Training Manager, Cathay Pacific Airways
- Training Manager, Standard Chartered Bank
- Manager – Training & Personnel Development, Asia Pacific, Expeditors International of Washington, Inc.