By the end of this program, participants will be able to:

• understand how cultural diversity impacts both the individual and the organisation
• gain insights into the values, behaviors, work styles, and business practices of different cultures
• develop effective communication skills with people from another culture
• apply effective collaboration strategies with people from another culture
• relate cross cultural diversity to company context

For all staff who are working in a cultural diversity environment

Duration: 1 day

Pre-requisite: N/A

Class Size: 16

• The impact of cultural diversity when doing business across cultures
• Values, behaviors, work styles, and business practices of different cultures
• Communicating across cultures
• Collaborating across cultures
• Relating intercultural strategies to business situations