By the end of this program, participants will be able to:

• Understand the importance of being proactive and positive
• Aware of shifting your old paradigms to be more proactive and positive
• Develop a more proactive and positive mental and work attitude

General Staff and Managers

Duration: 1 day

Pre-requisite: N/A

Class Size: 16

1. Proactivity
   1. Paradigms revisited: the way we see the problem, is the problem
   2. What is proactivity?
   3. Why proactive?
   4. Reactive vs proactive
   5. Proactive model: stimulus, reaction, freedom to choose
   6. Circle of concern/influence
   7. Three things to change: thinking, attitude, behavior
   8. Can-do attitude
2. Positivity
   1. What is an attitude?
   2. How is an attitude formed?
   3. Iceberg concept to positive and negative attitudes
   4. Factors determining positivity of your attitude: environment, experience, education, genetics
   5. Power of attitude
   6. Steps to developing a more positive attitude
   7. Obstacles to maintaining a positive attitude
   8. Principles and practices for positive attitude