The Art of Assertiveness

Objectives

Target Groups

Contents

Remarks

Objectives

By the end of this program, participants will be able to:

  • understand IQ and EQ in a corporate environment
  • leverage on EQ and Social Intelligence
  • understand Assertiveness from a EQ perspective
  • identify assertive behaviour vs. aggressive and passive behaviours
  • integrate professional rapport in being assertive

Target Groups

All Staff

Duration: 1 day

Pre-requisite: N/A

Class Size: 16

Contents

  • The secret of success
  • The EQ approach
  • What is assertiveness
  • How to be assertive
  • Personal action planning

Remarks

This transformational program focuses on insightful self-discovery, impactful principles and practical skills to equip participants with emotional intelligence to apply the Art of Assertiveness at the workplace. Designed to build confidence and positivity, the session leverages on contemporary interpersonal techniques to enable the individual to strike a balance between IQ and EQ to achieve successful outcomes in a challenging corporate environment. The objective is to attain organisational goals while maintaining collaborative working relationships with business partners.